Terms of Service

» Purchases ship within 48 hours of receipt of payment. We ship with USPS Priority Mail (2-3 day shipping) for speedy delivery. If you require overnight shipping, add a note during checkout and we will contact you to get your product shipped overnight.

» What if there is a problem with my order?
Contact us right away by email at: traderjohnstore {at} outlook {dot} com
We're here to make things right!

»» Returns
» What if I wish to return my purchase?
Contact us at traderjohnstore {at} outlook {dot} com . Returns are accepted within 15 days of the shipping date and are assessed a 17% restocking fee**. Items must be returned in the condition they were received, including all accessories, documentation and packaging materials. Please use a shipping method that is trackable. Send us an email to start the returns process.

**We are committed to good products and good service. If we have made an error, we will make it right -- you won't be charged a restocking fee for our error!